We are pleased to announce the release of version 2.8. This update includes the following enhancements:

• Improved design of the pricing page.
• Added a link to the first subscription order on the subscription contract page, facilitating easier access for users.

No significant changes have been made for merchants in this release.

We are pleased to announce the latest update to the Canny platform. The following features have been released:

• Introduction of the Quarterly Subscription feature, which is now available in the backend.
• A macro has been created for easy access to the Quarterly Subscription feature within the communication tool.
• Enhanced guidelines for feedback titles in Canny to ensure clarity and understanding for users.

Users may have questions regarding the new features, particularly the Quarterly Subscription. Please ensure that any inquiries are documented for further assistance.

• This release includes updates aligned with external platform requirements for the billing process.
• No significant changes are expected from a user or merchant perspective in this release.
• Further updates will be communicated as necessary.

The following updates and improvements have been implemented in Version 2.6:

• Conducted testing of widget releases on custom themes and stores with complex themes in beta mode.
• Documented potential issues that may arise post-release for stores, along with solutions for resolution.
• Provided comprehensive explanations regarding changes in widget functionality and SDK, along with their outcomes in the merchant store.
• Implemented a phased release strategy for significant updates, targeting a subset of customers rather than all at once.
• Established a communication protocol to inform merchants about new changes prior to major releases.

These changes aim to enhance the stability of future releases and reduce issues experienced by users. The system is now stable, and the widget is functioning without issues. Additional documentation will be provided to summarize recent discussions and ensure clarity on all widget-related topics. Please reach out if there are any further concerns.

We are pleased to announce the release of version 2.6.0, which includes several significant updates and improvements. Key highlights of this release are as follows:

• Enhanced user interface for improved navigation and usability.
• Performance optimizations to ensure faster load times and responsiveness.
• Bug fixes addressing various issues reported in previous versions.
• Updated help documentation and instructional videos to assist users.

Further details and resources will be made available shortly.

The release is scheduled for tomorrow. Further details will be provided in the documentation. Please reach out with any questions.

We are pleased to announce the release of version 2.4.0 of Subify. This update includes the following enhancements and features:

• Improved review management system, allowing for more efficient handling of user feedback.
• Enhanced upsell features to increase conversion rates.
• General performance improvements for a smoother user experience.

For further details, please refer to the support documentation associated with this release. If you have any questions or feedback, please feel free to reach out.

We are pleased to announce the release of version 2.2.0, which includes the following enhancements and features:

• Widget Disabling via App Embed: Users can now disable the widget by turning off the app embed. This feature allows the widget to be hidden, and the associated product will only be available for one-time purchase. Please note that this method is applicable only to new users who install the app after this release.

• OTP Email Customization: Customization options for the OTP email have been added to the panel. It is important to retain the HTML code related to the login number in the email; otherwise, an error will occur.

• Subscription Contract History/Timeline: A history feature has been introduced for subscription contracts, providing updates on status changes and orders. This feature indicates who made the changes, whether it was the merchant or the customer.

• Intercom Macro for Widget Management: An Intercom macro has been created for hiding or disabling the widget, which can be utilized in conversations.

We encourage users to explore these new features and enhancements to improve their experience.

We are pleased to announce the release of version 1.41, which includes the following updates:

• Introduction of upsell records in the Django framework.
• A new subscription table that includes details on failed payment reasons.
• Availability of new demo videos to assist users in navigating the updated features.

These enhancements aim to improve user experience and streamline processes.

A new article has been added regarding the payment field, and the billing management article has been edited for clarity and conciseness. This resource addresses common inquiries related to payment failures, including:

• Reasons why subscription payments may fail and recommended actions
• Instructions for customers on how to update their payment method after a failed payment
• Notification procedures for failed payments
• Guidance on retrying subscriptions following a failed payment

Please review the updated article to ensure accurate communication regarding payment failures.