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Release notes byAnnounceKit

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2 years ago

Subify Release 2.5.0

The release is scheduled for tomorrow. Further details will be provided in the documentation. Please reach out with any questions.

Avatar of authorProduct Team
2 years ago

Subify Release 2.4.0

We are pleased to announce the release of version 2.4.0 of Subify. This update includes the following enhancements and features:


  • Improved review management system, allowing for more efficient handling of user feedback.
  • Enhanced upsell features to increase conversion rates.
  • General performance improvements for a smoother user experience.

For further details, please refer to the support documentation associated with this release. If you have any questions or feedback, please feel free to reach out.


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Avatar of authorProduct Team
2 years ago

Failed payments

A new article has been added regarding the payment field, and the billing management article has been edited for clarity and conciseness. This resource addresses common inquiries related to payment failures, including:


  • Reasons why subscription payments may fail and recommended actions
  • Instructions for customers on how to update their payment method after a failed payment
  • Notification procedures for failed payments
  • Guidance on retrying subscriptions following a failed payment

Please review the updated article to ensure accurate communication regarding payment failures.

Avatar of authorProduct Team
2 years ago

Subify- release 1.37

  • Introduction of cancellation reasons for subscriptions.
  • Implementation of an upgrade notification message.
  • Addition of new email templates for user communication.
  • Launch of a new campaign feature for analytics.
  • Enhancement of the analytics dashboard for improved insights.
  • Resolution of a bug related to editing subscription plans.
  • Updates to the Monthly Recurring Revenue (MRR) limit requests feature.
Avatar of authorProduct Team
2 years ago

Subify Release 1.33- discount form and MRR limit

This release introduces significant updates aimed at enhancing user experience:


  • Monthly Recurring Revenue (MRR) Limit: A new feature has been added to subscription plans that allows for the setting of an MRR limit. For example, if a user reaches $1,000 in monthly subscription revenue on the Essential plan, their plan will be locked, requiring an upgrade. This limit can be configured for all plans. Visual representations of the limit and the locking mechanism have been included for clarity.

  • Discount Request Form: A new discount request form has been added to the pricing page, designed for businesses that may require financial assistance. Upon submission of the form, the user's email will be directed to the appropriate support team for follow-up and discount processing.

  • Customization Portal Lock: The customization portal now features a locking mechanism to enhance security and user management.

Further details regarding these features will be communicated in due course.


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Avatar of authorProduct Team
2 years ago

How to update/change shop logo in emails and portal

This update provides instructions on how to update the merchant's shop logo in the portal and in customer emails.


  • For the Portal: Upload the merchant logo file in the designated area.
  • For Emails: Insert the merchant logo link in the logo source code of the emails sent to customers. Use the following code snippet to display the logo:

```html {% if shop.logo %} {{ shop.name }} {% else %}

{{ shop.name }}

{% endif %} ```


This ensures that the correct logo is displayed in both the portal and customer communications.


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Avatar of authorProduct Team
2 years ago

Release 1.29- migration process

The new release includes the introduction of the migration modal, which is now accessible on the home page for new shops and under Settings > Migration. Documentation has been updated accordingly.


Please note that there is a known issue with the modal that affects its functionality. A hotfix is scheduled for deployment to address this issue. Users experiencing errors during the pre-migration check will be informed that the issue is being resolved and will be fixed in the next update.

Avatar of authorProduct Team
2 years ago

add widget to home page(or other landings)

  • Users can now add a widget to the home page or customer landing pages independently.
  • To implement the widget, follow these steps:

1. Access the theme editor and create a section titled "Featured Products" if it does not already exist. 2. Select the newly created section and, on the right side of the page, choose "Select Product" to add a product with a selling plan. Ensure the selected product has a selling plan to display the widget correctly. 3. Navigate to the top of the page, click on the menu, and select "Edit Code." 4. In the Sections directory, locate and select "featured-product.liquid." 5. Insert the provided code into "featured-products.liquid," preferably after the line: {%- assign product = section.settings.product -%}. 6. Click "Save" and preview the changes to confirm the widget appears in the featured product section.

  • To remove the widget, simply delete the inserted code.
  • For customization of the featured product widget, the class ".page-index" can be utilized.
Avatar of authorProduct Team
2 years ago

Release 1.26- customer portal customization

  • Introduction of customization capabilities for the customer portal within the application panel.
  • Enhanced translation options for improved user experience in the customer portal.
  • Additional permissions implemented for the customer portal to enhance functionality.
Avatar of authorProduct Team
2 years ago

Subify articles have been updated

The Help Center articles have been updated, and several new articles have been added. Users are encouraged to review the Help Center to familiarize themselves with the content and structure of the articles. Please take note of any duplicate articles and ensure to read the new additions thoroughly. If any issues are found with text, links, or images, please report them for correction. Additionally, if there are topics that are not covered in the Help Center or if you encounter gaps while assisting customers, please provide a brief description of the topic so that it can be addressed in future updates.

Avatar of authorProduct Team